How to book

Where to send

Delivery address/drop off and collection address:

Sprung Suspension
Unit 18a Corinium Business Park
Cinderford
GL14 2YD, UK

Mon – Fri 9am – 5pm
Saturday Closed/Out riding bikes!
Sunday Closed/Out riding bikes!

Contact us:

You can call the Workshop on 01594 729030 to arrange specific bookings or discuss your next job.

If you can’t get hold of us please email via info@sprungsuspension.com

How to send

Time to send us your kit!

Please make sure you book first – book here.

1. Remove your fork, shock or seat post from your bike and give it a clean.

We don’t need your bike and we don’t need your spring on a coil shock.

We don’t always need your dropper lever (see the video below).

2. Package it up safely with plenty of protection and a copy of your booking info so we can identify it’s yours (a hand written note is fine!)

3. If you are posting your items to us post with a decent courier to Sprung Bicycle Workshop, Unit 18a Corinium Business Park, Cinderford, GL14 2YD, UK.

If you have selected Collect and Deliver we will contact you to arrange a collection for you.

If you are dropping off at the workshop we are open Monday – Friday 9-5.

4. Once we’ve received your kit your order will change from pending to confirmed and you should recieve an email confirming your booking too. This way you know your suspension is safe with us!

5. We will work on your suspension the day it is booked in for (the day is midnight to midnight not 9-5) and as soon as it is done we will invoice and text you to let you know it is ready to send/collect. This usually the day after your booking.

6. Once we receive payment we will get your suspension returned to you by DPD using a next day service or if you are collecting please come on down, we are open Monday – Friday 9 – 5.