• Fork Service Booking next avail 04, Jun Book
  • Seatpost Service Booking next avail 04, Jun Book
  • Shock Service Booking next avail 04, Jun Book

Who & Where

How to contact us, we like to hear from you!

Phone: 01594 729030
Email: info@sprungsuspension.com
Address: Sprung Suspension, Unit 18a Corinium Business Park, Cinderford, GL14 2YD, UK

We’ve got years of collective experience between our technicians, so can help you get the very best performance from your bike and suspension.

If you need to chat please email first and we’ll get back to you by phone. If you’re in the area, drop in and say hello for a chat in person.

Drop off and collect

We like to think we operate the most convenient options in suspension tuning. You can drop off and collect your suspension from our new workshop, please just give a call to let us know you’re coming first though or you can also use us in the more traditional suspension service centre sense, sending your suspension to us and we can send it back to you.

Our Suspension Workshop is less than a ten minute drive away from Pedalabikeaway should you want to pop in for a chat.




Sprung Opening Hours

Monday – Friday 9am – 5pm
Saturday – Closed/out riding
Sunday – Closed/out riding

Visiting the suspension workshop? Please call in advance to make sure that someone can spend the time we’d like with you.



The Boss

Jake has been a suspension super-geek since getting into mountain biking at the age of 14. Years later, after a wealth of mechanical development work and spannering on the World Cup DH Scene, opening Sprung was a logical step. Jake has spent time working with frame manufacturers, Rockshox, SRAM and Ohlins, as well as testing gear with Dirt and MBUK. If you have a random technical query or just want to geek out about suspension or geometry, Jake’s your man.



Suspension Technician and biscuit provider extraordinaire

Phil cut his teeth building Lancia rally engines and went onto working for VW before driving the uplift van here in the Forest of Dean for a few years before joining Sprung. He is very methodical with his work, which is key for looking after your suspension with all it's small bits!



Customer Service Manager

Rob is here to help all you lovely customers of ours. He has been a customer service and tech support manager in the bike industry previously, has been riding bikes in the hills since '93, and now has the task of making sure we get your suspension done on time. Give him a call or send him an email to keep him nice and busy. Like a chat about bikes from the 90's and early noughties, the golden era he reckons. Rides a 2023 Transition Smuggler mostly though.  



Suspension Technician

Duncan came to suspension later in his career after spending the majority of his life making sure cinemas could function. That level of detail and responsibility plays into his work at Sprung and he makes sure everything he touches meets his high standards before it can leave his sight. His bikes spend more time being fettled than ridden, which is amazing bearing in mind he puts more hours in on the bike than most of us could dream of!