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World class mountain bike suspension
servicing, repair and parts

  • Fork Service Booking next avail 22, Apr Book
  • Seatpost Service Booking next avail 22, Apr Book
  • Shock Service Booking next avail 22, Apr Book

Who & Where

How to contact us, we like to hear from you!

Phone: 01594 729030
Email: info@sprungsuspension.com
Address: Sprung Suspension, Unit 18a Corinium Business Park, Cinderford, GL14 2YD, UK

We’ve got years of collective experience between our technicians, so can help you get the very best performance from your bike and suspension.

If you need to chat please email first and we’ll get back to you by phone. If you’re in the area, drop in and say hello for a chat in person.

We will be closed Friday 2nd April and Monday 5th April for the Easter bank holiday weekend.

Drop off and collect

We like to think we operate the most convenient options in suspension tuning. You can drop off and collect your suspension from our new workshop, please just give a call to let us know you’re coming first though or you can also use us in the more traditional suspension service centre sense, sending your suspension to us and we can send it back to you.

Our Suspension Workshop is less than a ten minute drive away from Pedalabikeaway should you want to pop in for a chat.

*Covid update* In the interest of keeping us and you as safe as possible we reccomend posting your suspension to us rather than drop off and collect in person. We are offering free returns on all bookings to help with this. We can also arrange a collection of your bouncy bits, just call or email us.

We are still allowing LOCAL customers to visit for drop off and collection, but you must pre arrange with us to do so. Please just call or email us.

There is no entry to our building for customers under any circumstances, and please wear a mask if you need to visit.

 

 

Sprung Opening Hours

Monday – Friday 9am – 5pm
Saturday – Closed/out riding
Sunday – Closed/out riding

Visiting the suspension workshop? Please call in advance to make sure that someone can spend the time we’d like with you.

Jake

Jake

The Boss

Jake has been a suspension super-geek since getting into mountain biking at the age of 14. Years later, after a wealth of mechanical development work and spannering on the World Cup DH Scene, opening Sprung was a logical step. Jake has spent time working with frame manufacturers, Rockshox, SRAM and Ohlins, as well as testing gear with Dirt and MBUK. If you have a random technical query or just want to geek out about suspension or geometry, Jake’s your man.

Jay

Jay

The Apprentice

Jay is our apprentice and despite the job title, he’s actually been working on bikes for a few years as he lives close to the trails and likes to break things! He may masquerade as a grumpy teenager but underneath the ‘yeah’ is an incredibly knowledgeable brain!

Phil

Phil

Suspension Technician and biscuit provider extraordinaire

Phil cut his teeth mending all sorts on cars for many years so knows his way around mechanical things. He is very methodical with his work, which is key for looking after your suspension with all it's small bits! Lots of people will know him from driving the uplift van here in the Forest of Dean which he did for a few years before joining Sprung.